Patient Experience Front Desk Specialist

Norton Healthcare; Louisville (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a friendly receptionist to serve as the liaison between patients and physicians. The role involves answering calls, scheduling appointments, greeting patients, collecting registration and insurance data, and updating billing information.

The position may also include charge entry, referrals, and pre-certifications to support patient flow in the practice. No experience is required as comprehensive on-the-job training is provided.

Qualifications

• No experience required; on-the-job training provided.
• Interest in caring for patients and community.

Responsibilities

• Answer telephone and route calls; schedule appointments and pull charts.
• Greet patients and obtain registration and insurance data.
• Assist with billing data updates and charge entry as needed.
• Facilitate patient flow into the practice and coordinate referrals/pre-certifications.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a friendly receptionist to serve as the liaison between patients and physicians. The role involves answering calls, scheduling appointments, greeting patients, collecting registration and insurance data, and updating billing information.

The position may also include charge entry, referrals, and pre-certifications to support patient flow in the practice. No experience is required as comprehensive on-the-job training is provided.