Patient Registration & Scheduling Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

Norton Healthcare in Louisville is seeking a patient registration specialist to support front desk operations. You will register patients, verify demographics and insurance, collect payments, and ensure accurate data entry in EMR and scheduling systems.

No prior experience required; on-the-job training is provided. The role emphasizes excellent customer service, attention to detail, and efficient handling of calls, messages, and chart preparation to keep the patient flow smooth.

Qualifications

• No experience required; comprehensive on-the-job training provided.
• One year in a healthcare setting preferred.

Responsibilities

• Register patients in computerized systems and enter date of service.
• Verify demographic and insurance information and ensure accuracy.
• Collect payments per Norton Healthcare policy.
• Schedule appointments and diagnostic tests; arrange referrals and precerts.
• Answer and route incoming calls with high-quality customer service.
• Coordinate correspondence and filing in patient charts.
• Assist with chart preparation.

Skills

Customer service

Phone handling

Data entry

Scheduling

Attention to detail

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Norton Healthcare in Louisville is seeking a patient registration specialist to support front desk operations. You will register patients, verify demographics and insurance, collect payments, and ensure accurate data entry in EMR and scheduling systems.

No prior experience required; on-the-job training is provided. The role emphasizes excellent customer service, attention to detail, and efficient handling of calls, messages, and chart preparation to keep the patient flow smooth.