Patient Experience Coordinator

Norton Healthcare, Inc.; Frankfort (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Receptionist to act as the liaison between physicians and patients. The role includes answering calls, scheduling appointments, pulling charts, greeting patients, and collecting registration and insurance information for billing systems.

The position may involve charge entry, referrals, and pre-certifications as needed to support smooth patient flow. Experience is not required as comprehensive on-the-job training is provided, and Spanish language ability is a

Qualifications

• No experience required; on-the-job training provided.
• Spanish language ability preferred.
• High school diploma or GED preferred.

Responsibilities

• Answer the telephone and determine nature of calls; route and take messages.
• Schedule appointments and pull/prepare charts as needed.
• Obtain registration and insurance data and update billing system.
• Assist with charge entry, referrals and pre-certifications as required.
• Greet patients and family members and facilitate patient flow through the practice.

Skills

Spanish

Education

High School Diploma

GED

Job description

Norton Healthcare, Inc. is seeking a Receptionist to act as the liaison between physicians and patients. The role includes answering calls, scheduling appointments, pulling charts, greeting patients, and collecting registration and insurance information for billing systems.

The position may involve charge entry, referrals, and pre-certifications as needed to support smooth patient flow. Experience is not required as comprehensive on-the-job training is provided, and Spanish language ability is a