Medical Office Operations Supervisor

uoflhealth; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

UofL Health is seeking a supervisor to lead our patient care staff and manage daily operations of a busy medical practice in Louisville, KY. You will supervise medical assistants, ensure timely task completion, and assist in clinical roles as needed.

The role demands strong communication, organizational skills, and the ability to resolve patient issues while coordinating with physicians and supporting inventory management.

Qualifications

• Bachelor's degree in Business Administration is required; healthcare administration emphasis is preferred.
• Three years of supervisory experience is preferred.
• Demonstrates knowledge of HIPAA privacy and security requirements.

Responsibilities

• Supervises patient care staff and manages day-to-day clinical operations of the medical practice.
• Monitors staff performance, schedules, and patient flow; resolves patient complaints.
• Trains new hires and evaluates staff competencies.
• Interacts with physicians to coordinate patient care and manage inventory and supply ordering.
• Performs opening and closing duties in the manager's absence and ensures compliance with policies.

Skills

Strong interpersonal communication

Organizational skills

Team leadership

Customer service

Adaptability

Education

Bachelor's degree in Business Administration (required)

Healthcare Administration emphasis preferred

Tools

Allscripts

Centricity Business

Microsoft Office

EMR systems

Job description

UofL Health is seeking a supervisor to lead our patient care staff and manage daily operations of a busy medical practice in Louisville, KY. You will supervise medical assistants, ensure timely task completion, and assist in clinical roles as needed.

The role demands strong communication, organizational skills, and the ability to resolve patient issues while coordinating with physicians and supporting inventory management.