Medical Office Operations Manager

AltaPointe Health Systems; Mobile (AL); On-site; USD 60,000 - 85,000; Full time

Job summary

AltaPointe Health Systems in Mobile, AL is seeking a Practice Manager to oversee day-to-day operations of the medical office, supervise staff, and ensure efficient patient flow.

The role emphasizes training, quality initiatives, billing oversight, and reporting on program standards. Candidates should have a bachelor’s degree or equivalent and at least three years in medical practice management, with strong proficiency in Microsoft Office and EHR systems such as Athena and Avatar.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum three years of experience managing a medical practice.
• Thorough knowledge of outpatient check-in to check-out processes.
• Basic knowledge of billing preferred but not required.
• Proficient with Microsoft Office and EHR systems such as Athena and Avatar.

Responsibilities

• Maintain efficient and accurate day-to-day operations of the medical office.
• Train and educate all supervised employees to ensure high customer service and financial operations.
• Implement quality initiatives to improve provider and patient satisfaction surveys.
• Set operational checks and balances to ensure accuracy of front-desk patient collections.
• Manage telephone triage, appointment scheduling, registration, and patient flow to enhance satisfaction and physician productivity.
• Provide recommendations and follow-up actions for operational inefficiencies.
• Lead the team with an effective management style and promote Best Practices.
• Assist with strategic planning and resource allocation analysis.
• Keep Leadership informed of problems or changes and take proactive healthcare measures.
• Provide weekly and monthly reporting of program standards and initiatives, with recommendations or action plans; interpret financial data to manage the practice.

Skills

Healthcare management

Staff training

Operations optimization

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

EHR systems

Athena EHR

Avatar EHR

Job description

AltaPointe Health Systems in Mobile, AL is seeking a Practice Manager to oversee day-to-day operations of the medical office, supervise staff, and ensure efficient patient flow.

The role emphasizes training, quality initiatives, billing oversight, and reporting on program standards. Candidates should have a bachelor’s degree or equivalent and at least three years in medical practice management, with strong proficiency in Microsoft Office and EHR systems such as Athena and Avatar.