Medical Office Manager

Jacksonville Children's Multispecialty Clinic; Jacksonville (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health, Dental and Vision insurance

Employee assistance program

AFLAC

Paid time off

Job summary

Ultipro is seeking a Clinic Manager to direct day-to-day staff operations and ensure productivity at the clinic. You will oversee reception, scheduling, medical records, and clinical areas, updating policies as needed.

You will manage revenue cycle activities, ensure compliance with codes, and lead HR tasks from interviews to performance reviews. A 3–5 year healthcare leadership background and experience with EHR and MS Office are required.

Qualifications

• 3–5 years of management experience in a healthcare setting.
• Bachelor's Degree in Health Care Administration or related field required; LPN/RN preferred.
• Strong physician relations skills and experience with EHR and MS Office.

Responsibilities

• Direct the day-to-day activities of the staff at the clinic to ensure high productivity.
• Oversee all functions of the medical group including reception, scheduling, and medical records; update policies as needed.
• Ensure revenue cycle management, including accurate demographics, pre-authorizations, and medical necessity support.

Skills

Physician relations

EHR proficiency

Microsoft Office

Time management

Communication skills

Education

Bachelor's Degree in Health Care Administration

LPN or RN preferred

Job description

• Directing the day-to-day activities of the staff at the clinic, ensuring a high level of productivity. Continually monitoring the functioning of the clinic and revising operations as needed.
• Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and procedures for each area, updating as necessary.
• Ensuring revenue cycle management by making sure patient demographic information is accurate and timely, pre-authorizations are completed by carrier guidelines for medical services, and ensuring support for medical necessity of services rendered.
• Being responsible for efficient systems, which provide quality patient services and overall patient satisfaction throughout the clinic.
• Ensuring fiscal responsibility as it pertains to supplies, drugs, other professional services,FTEsand overtime.
• Establishing and maintaining effective communication and working relationships with physicians. Responding to physician concerns and providing problem resolution as appropriate.
• Compliance with process improvement initiatives and system changes/implementations.
• Maintaining current knowledge of applicable local,stateand federal codes and regulations and ensuring compliance.
• Performing human resource responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, salary adjustments, resolution of employee concerns, disciplinary counseling, terminations, and employee morale.
• 3-5 Years of management experience required.
• LPN or RN preferred orBachelorsDegreein Health Care Administrationorrelated field.
• Strong physician relation skills required. Prior experience and efficiency in an EHR and Microsoft Office applications.
• Strong time management and prioritization skills required.
• Excellent communication skills necessary for assessment and management of patient,familyor staff concerns.
• 401(k)
• Health, Dental and Vision insurance
• Employee assistance program
• AFLAC
• Paid time off

Qualifications

Experience

Required

3-5 years:

Supervisor/manager experience in a healthcare setting.

Equal Opportunity Employer
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