MEDICAL OFFICE MANAGER

Primarycarecenter; Atlanta (GA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a dynamic Medical Office Manager to join their leadership team. This role is pivotal in ensuring efficient daily operations across multiple practice locations, focusing on high-quality patient care and effective staff management. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional customer service and communication skills while overseeing workflows and staff performance. This is an exciting opportunity for those passionate about healthcare management and looking to make a significant impact in the community.

Qualifications

• 1-2 years experience in an outpatient medical office setting required.
• Basic knowledge of patient flow, registration, and scheduling is essential.

Responsibilities

• Manage day-to-day business activities of practice locations.
• Monitor staff performance and promote patient satisfaction.

Skills

Customer Service

Employee Relations

Communication Skills

Multitasking

Supervisory Skills

Education

Bachelor's Degree in Business

Health Care Administration

Tools

Patient Flow Management

Scheduling Software

Revenue Cycle Management Tools

Job description

The Primary Care Center is a unique, patient-centered medical practice in the Atlanta metropolitan area that delivers comprehensive primary and acute/urgent care in the same environment. Serving the Atlanta community for over two decades, PCC's conveniently located clinics offer patients ultimate access to their care-team with flexible hours, along with innovative mobile and online conveniences.

Job Description

The Medical Office Manager, as part of the leadership team, is directly responsible for effective and efficient day-to-day business activities of one or more practice locations. Working closely with central administration, the Medical Office Manager plans, organizes, and monitors the work of support staff, coordinates workflows, implements approved and appropriate systems, policies, and procedures to maintain service and quality standards, and acts as a resource to clinicians and staff. The Medical Office Manager is also responsible for monitoring and assessing staff performance and quality of work, and actively engages with employees to improve policy and procedural adherence and to promote a high level of patient satisfaction.

This role is very fast-paced and productivity driven, and requires strong customer service, employee relations and communication skills and an ability to multitask in a fast-paced work environment.

Qualifications

A strong and energetic interest in health care with 1-2 years experience in an outpatient medical office setting; Primary Care experience a plus. Basic knowledge of patient flow, registration, scheduling and revenue cycle functions. Supervisory or quality auditing/assurance experience preferred.

Bachelor's Degree in business, accounting, management, public or health care administration or closely related discipline required. Work experience may be considered in lieu of degree requirement.