Medical Office Lead: Patient Care & Operations

Paychex Inc.; Plainview (NY); On-site; USD 39,000 - 45,000; Full time

Job summary

Plainview Pediatrics - Pediatrics in Plainview is seeking a health facility front desk specialist. You will greet patients, schedule appointments, verify insurance, and manage billing to ensure smooth patient flow and accurate data entry in electronic health records.

The role requires a high school diploma, excellent secretarial and organizational skills, and at least 2 years of medical secretarial experience.

Qualifications

• High School Diploma is required.
• Strong secretarial and organizational skills.
• Ability to multi-task and work as part of a team.
• Excellent interpersonal and communication skills.
• Minimum 2 years medical secretarial experience required.

Responsibilities

• Greet patients, schedule appointments, answer inquiries, and provide excellent customer service.
• Oversee insurance eligibility and billing, and collect co-pays.
• Enter data into electronic health record systems.
• Manage appointment scheduling to optimize patient flow.
• Ensure compliance with HIPAA and office policies.
• Train new front desk staff and support performance.
• Monitor supplies and equipment.
• Coordinate communication between front desk staff, medical personnel, and other departments.
• Assist with front office duties as needed.
• Perform other duties as assigned.
• Salary Range: $28-$32.50 per hour.

Skills

Medical secretarial experience

Secretarial and organizational skills

Interpersonal and communication skills

Team collaboration and multitasking

Education

High School Diploma

Job description

Plainview Pediatrics - Pediatrics in Plainview is seeking a health facility front desk specialist. You will greet patients, schedule appointments, verify insurance, and manage billing to ensure smooth patient flow and accurate data entry in electronic health records.

The role requires a high school diploma, excellent secretarial and organizational skills, and at least 2 years of medical secretarial experience.