Medical Office Lead: Front Desk & Care Coordination

Hendricks Regional Health; Avon (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Hendricks Regional Health is seeking a versatile administrative professional to assist in delivering primary health care and patient care management. The role includes front office duties, EMR-based tasks, and support for clinical staff. Shifts align with clinic hours, typically totaling 40 hours per week.

The position may involve typing, answering phones, managing patient records, and coordinating communications to ensure timely service delivery and accurate documentation.

Qualifications

• Associate degree or equivalent required or candidate pursuing a bachelor’s degree with two years of completed coursework may be considered.
• Medical Assistant graduate from an accredited program or an accredited Nursing Program (LPN) required or must be enrolled within one year and completed within 3 years of hire.
• 5 years of secretary, receptionist, or Medical Assistant experience preferred.

Responsibilities

• Type and copy for the department; create forms, maintain menu system, type reports, minutes, and communications.
• Answer phones, retrieve voicemails, paging of physicians or staff; ensure front office coverage.
• Ensure patient records and correspondence are filed and maintained; provide front office feedback and EMR task execution.
• Support clinical patient care tasks under physician supervision; triage calls and assist with procedures as directed.

Skills

Typing

Phone etiquette

Medical terminology

Education

Associate degree or equivalent

Pursuing bachelor's degree (2 years completed)

Medical Assistant Program graduate or Nursing Program (LPN)

Tools

EMR system

Job description

Hendricks Regional Health is seeking a versatile administrative professional to assist in delivering primary health care and patient care management. The role includes front office duties, EMR-based tasks, and support for clinical staff. Shifts align with clinic hours, typically totaling 40 hours per week.

The position may involve typing, answering phones, managing patient records, and coordinating communications to ensure timely service delivery and accurate documentation.