Front Office & Patient Communications Coordinator

Hendricks Regional Health; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hendricks Regional Health is seeking a proactive front office assistant to support administrative systems and patient communications. The role focuses on typing, filing, phone coverage, and timely preparation of correspondence, with a 40-hour work week on 1st shift in the United States.

Ideal candidates will have a high school diploma and basic computer skills, with preference for coursework related to administrative duties. This position emphasizes accuracy and courteous patient service.

Qualifications

• Graduate from high school or the equivalent.
• Previous class work related to administrative duties preferred, e.g. word-processing and spreadsheets.

Responsibilities

• Performs typing and copying for the department, creates forms and maintains menu system.
• Ensures completion of correspondence by the scheduled due date.
• Answers phones, retrieves voicemails, and pages physicians or staff as requested.
• Maintains coverage of front office phones and message taking.
• Files and copies patient and non-patient items and correspondence.
• Provides feedback to improve front office efficiency.

Skills

Typing

Phone etiquette

Customer service

Office communication

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Hendricks Regional Health is seeking a proactive front office assistant to support administrative systems and patient communications. The role focuses on typing, filing, phone coverage, and timely preparation of correspondence, with a 40-hour work week on 1st shift in the United States.

Ideal candidates will have a high school diploma and basic computer skills, with preference for coursework related to administrative duties. This position emphasizes accuracy and courteous patient service.