Medical Office Front Desk Specialist

El Rio; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

El Rio Health in Tucson, AZ seeks a Medical Office Receptionist to support front desk operations and patient flow. You will handle scheduling, patient check-in, and basic clerical tasks to help providers deliver high-quality care.

The role emphasizes HIPAA compliance, accurate data entry in the EPM system, and friendly, professional communication with patients and staff. A Level One Fingerprint Clearance and bilingual skills are preferred. Training will be provided.

Qualifications

• High School Diploma or GED required.
• Fingerprint clearance and safety training are required.
• Bilingual English/Spanish preferred for patient interactions.

Responsibilities

• Perform clerical and non-clinical tasks at the front desk.
• Verify patient information and schedule appointments.
• Enter data into the EPM system with accuracy and confidentiality.
• Handle payments, copays, and receipts according to policy.
• Maintain a clean, organized reception area and assist patients as needed.
• Communicate with providers and back office to coordinate care.
• Ensure HIPAA compliance and patient privacy at all times.
• Greet patients warmly and provide excellent customer service.
• Document and report safety or operational issues to supervision.

Skills

Customer service

Multitasking

HIPAA compliance

Computer skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EPM software

Job description

El Rio Health in Tucson, AZ seeks a Medical Office Receptionist to support front desk operations and patient flow. You will handle scheduling, patient check-in, and basic clerical tasks to help providers deliver high-quality care.

The role emphasizes HIPAA compliance, accurate data entry in the EPM system, and friendly, professional communication with patients and staff. A Level One Fingerprint Clearance and bilingual skills are preferred. Training will be provided.