Medical Office Front Desk Specialist (Bilingual)

El Rio Community Health Center; Tucson (AZ); On-site; USD 22,000 - 33,000; Full time

Job summary

El Rio Community Health Center in Tucson, AZ is looking for a diligent Medical Office Receptionist – SDC to support front desk operations and patient flow at the Same Day Clinic. You will perform clerical duties, manage appointments, verify demographics and insurance, and ensure accurate data entry in the EPM system.

You will maintain patient confidentiality, greet patients warmly, and collaborate with providers and staff to deliver efficient, patient-centered care in a safety-focused

Qualifications

• High School Diploma or GED is required.
• Preferred Medical Office certification.
• Bilingual English/Spanish is desirable.
• HIPAA compliance knowledge is required.

Responsibilities

• Handle front desk operations and patient check-in.
• Schedule appointments and manage the EPM system.
• Verify insurance and collect copays.
• Maintain patient confidentiality and HIPAA compliance.
• Provide clerical support and reports as needed.
• Greet patients professionally and ensure a welcoming environment.

Skills

Bilingual (English/Spanish)

HIPAA compliance

Customer service

Education

High School Diploma or GED

Medical Office certification

Tools

EPM system

Job description

El Rio Community Health Center in Tucson, AZ is looking for a diligent Medical Office Receptionist – SDC to support front desk operations and patient flow at the Same Day Clinic. You will perform clerical duties, manage appointments, verify demographics and insurance, and ensure accurate data entry in the EPM system.

You will maintain patient confidentiality, greet patients warmly, and collaborate with providers and staff to deliver efficient, patient-centered care in a safety-focused