Bilingual Medical Front Desk Specialist

El Rio Health; Tucson (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

El Rio Health is seeking a Medical Office Receptionist to support front desk operations and patient flow at a Tucson site. The role includes scheduling, data entry into the EPM system, and ensuring patient confidentiality in a fast-paced health center environment.

The ideal candidate will have a High School Diploma or GED, possibly a Medical Office certification, and strong customer service skills. Bilingual English/Spanish is preferred to assist diverse patients and families.

Qualifications

• High School Diploma or GED required.
• Medical Office certification preferred.
• Bilingual (English/Spanish) preferred.
• Proficient computer skills and familiarity with practice management software.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule and coordinate patient appointments.
• Verify eligibility and insurance information; enter data into EPM.
• Maintain patient confidentiality and HIPAA compliance.
• Process payments and handle cash accurately.
• Communicate with providers and staff to ensure smooth operations.

Skills

Bilingual English/Spanish

Customer service

Computer skills

Education

High School Diploma or GED

Medical Office certification

Tools

Electronic Practice Management (EPM) system

Job description

El Rio Health is seeking a Medical Office Receptionist to support front desk operations and patient flow at a Tucson site. The role includes scheduling, data entry into the EPM system, and ensuring patient confidentiality in a fast-paced health center environment.

The ideal candidate will have a High School Diploma or GED, possibly a Medical Office certification, and strong customer service skills. Bilingual English/Spanish is preferred to assist diverse patients and families.