Medical Office Front Desk Specialist

Piedmont HealthCare; Troutman (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Piedmont HealthCare is seeking a receptionist to greet patients, answer phones, schedule appointments, verify insurance, and collect payments in a friendly, patient-centric environment. The role supports multiple departments and requires accurate data entry and strong organizational skills.

Responsibilities include maintaining charts, assisting with typing and scanning documents, and ensuring HIPAA compliance during daily operations.

Qualifications

• Knowledge of reception tasks, clinic policies, and paperwork.
• Knowledge of using office equipment including phone and computer.
• Knowledge of customer service concepts and techniques.

Responsibilities

• Greet customers and direct them to the appropriate department.
• Answer phones, take messages, and schedule appointments.
• Collect co-pays and assist with patient registrations and forms.
• Maintain clean, orderly waiting area and filing systems.
• Handle mail and photocopying as needed.
• Ensure HIPAA compliance at all times.

Skills

Reception tasks

Customer service

Communication skills

Organization

Typing speed

Education

High school diploma or GED

Tools

Office equipment

Job description

Piedmont HealthCare is seeking a receptionist to greet patients, answer phones, schedule appointments, verify insurance, and collect payments in a friendly, patient-centric environment. The role supports multiple departments and requires accurate data entry and strong organizational skills.

Responsibilities include maintaining charts, assisting with typing and scanning documents, and ensuring HIPAA compliance during daily operations.