Medical Office Front Desk Specialist

Northern Nevada Medical Group; Sparks (NV); On-site; USD 40,000 - 54,000; Full time

Job summary

Northern Nevada Medical Group in Sparks, NV seeks a Medical Office Specialist to join our front desk team. This full-time role manages patient check-ins, communications with insurers, and coordination with providers to ensure smooth clinic flow.

The ideal candidate has a High School Diploma, Medical Assistant certificate or relevant experience, and strong communication skills. Proficiency with Microsoft Office is preferred.

Qualifications

• High School Diploma or equivalent required
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred
• Familiarity with medical terminology required
• Experience with patient check-in and check-out process (according to clinic protocol)
• General medical office procedures
• Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational and interpersonal skills

Responsibilities

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Skills

Familiar with medical terminology

Microsoft Office

Education

Medical Assistant Certificate of Completion

1 year experience as Medical Assistant or Medical Office Specialist

Tools

Microsoft Office

Job description

Northern Nevada Medical Group in Sparks, NV seeks a Medical Office Specialist to join our front desk team. This full-time role manages patient check-ins, communications with insurers, and coordination with providers to ensure smooth clinic flow.

The ideal candidate has a High School Diploma, Medical Assistant certificate or relevant experience, and strong communication skills. Proficiency with Microsoft Office is preferred.