Medical Office Front Desk & Scheduling Pro

2302 Highland Medical, P.C.; New City (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Career growth

Equal opportunity

Job summary

Highland Medical, P.C. in New City, New York is seeking a detail-oriented front desk administrator to create a patient-friendly environment.

You will greet patients, obtain demographic information, schedule and verify appointments, and support a multi-line phone system while assisting with electronic medical records. The role requires 1-3 years in a hospital or medical office setting, High School, and a basic understanding of billing and insurance procedures.

Qualifications

• High School Required.
• 1-3 years work experience in a hospital setting or medical office.
• Preferred general understanding of office procedures, billing and insurance carriers.

Responsibilities

• Answer heavy phone volume.
• Meet and greet patients, family members and all visitors.
• Schedule and confirm appointments within the EMR System.
• Schedule procedures and/or surgeries as necessary.
• Verify insurance eligibility coverage, benefits and co-payments.
• Confirm patient’s identification and demographics at each visit.
• Update patient demographic and insurance information in electronic health record as needed.
• Collect deductibles, co-payments and/or other outstanding balances.
• Enter charges from super-bill/encounter form into electronic practice management system.
• Reconcile front desk charges and payments.
• Relay messages to physicians, physician extender(s) and/or other staff.
• Relay messages to patients when requested by the physicians.
• Assist with filing and copying charts and documents, as needed.
• Assist with bringing charts to and from the front desk.
• Order and stock supplies.
• Prepare new patient charts.
• May be assigned to work at other offices as needed for coverage purposes
• Perform all other duties as assigned

Skills

Medical office experience

Customer service

Billing/insurance knowledge

Education

High School

Job description

Highland Medical, P.C. in New City, New York is seeking a detail-oriented front desk administrator to create a patient-friendly environment.

You will greet patients, obtain demographic information, schedule and verify appointments, and support a multi-line phone system while assisting with electronic medical records. The role requires 1-3 years in a hospital or medical office setting, High School, and a basic understanding of billing and insurance procedures.