Medical Office Front Desk & Records Clerk

Northwell; New York (NY); On-site; USD 40,000 - 46,000; Full time

Job summary

Northwell Health is seeking a dedicated receptionist/secretary to support unit operations by directing patients and visitors, coordinating with hospital departments, and serving as a liaison with external contacts. The role includes transcription of physician orders, data entry, updating patient records, scheduling tests, coordinating transportation, and maintaining unit records and supply inventories.

A High School diploma and strong typing/communication skills are required; AHA Heartsaver

Qualifications

• High School Diploma or equivalent is required.
• AHA Heartsaver Course is preferred.
• Typing 30 wpm and/or data entry skills (80 keystrokes per minute) are required.
• Knowledge of medical terminology is preferred.
• Ability to communicate effectively is required.

Responsibilities

• Directs patients, physicians, visitors and staff to appropriate areas.
• Answers telephones, directs calls, and takes messages.
• Admits patients to unit and manages room assignments; notifies staff when rooms are ready.
• Maintains/updates patient medical records; handles admissions/discharges and transfers.
• Schedules appointments for tests/procedures and coordinates transportation as needed.
• Transcribes physician orders and enters lab/diagnostic requests into the computer system.
• Maintains unit records and census sheets; collects data for reporting.

Education

High School Diploma or equivalent

American Heart Association Heartsaver Course (preferred)

Tools

Typing 30 wpm / 80 keystrokes per minute

Effective communication

Medical terminology (preferred)

Clerical experience (preferred)

Job description

Northwell Health is seeking a dedicated receptionist/secretary to support unit operations by directing patients and visitors, coordinating with hospital departments, and serving as a liaison with external contacts. The role includes transcription of physician orders, data entry, updating patient records, scheduling tests, coordinating transportation, and maintaining unit records and supply inventories.

A High School diploma and strong typing/communication skills are required; AHA Heartsaver