Medical Office Front Desk Coordinator

HealthWorks Medical; Los Alamos (NM); On-site; USD 18,000 - 30,000; Full time

Job summary

HealthWorks Medical is seeking a receptionist to join the Newport News Nuclear BWXT Los Alamos project. You will be the first point of contact for patients, greet visitors, and support clinic operations in a fast-paced occupational health setting.

The role requires strong organization, confidentiality, and communication while handling calls, scheduling, payments, and maintaining accurate EHR records.

Qualifications

• High school diploma or equivalent; additional certification in Office Management, Medical Administration, or related field is a plus.
• Proven experience as a receptionist or front office role, preferably in healthcare.
• Strong communication, interpersonal skills, and ability to maintain confidentiality.
• Proficiency with Microsoft Office and familiarity with EHR systems.

Responsibilities

• Warmly greet patients and visitors, providing them with assistance and directing them as appropriate.
• Manage incoming calls, including scheduling appointments, answering inquiries, and routing calls to the appropriate department or individual.
• Maintain patient records and confidentiality, ensuring accurate entry and updating of patient information in the electronic health record (EHR) system.
• Perform administrative duties such as filing, copying, and managing correspondence.
• Ensure the reception area is tidy and welcoming at all times.
• Handle patient check-ins and check-outs, verifying information and ensuring all necessary paperwork is completed.
• Assist with the coordination of patient flow and notify staff of patient arrivals or delays.
• Process payments and provide patients with information on billing and insurance.
• Support clinic staff with administrative tasks as needed.

Skills

Communication skills

Organization skills

Multitasking

MS Office

EHR experience

Confidentiality

Teamwork

Education

High school diploma

Office management/Medical administration certification

Tools

Microsoft Office Suite

Electronic Health Records (EHR) systems

Job description

HealthWorks Medical is seeking a receptionist to join the Newport News Nuclear BWXT Los Alamos project. You will be the first point of contact for patients, greet visitors, and support clinic operations in a fast-paced occupational health setting.

The role requires strong organization, confidentiality, and communication while handling calls, scheduling, payments, and maintaining accurate EHR records.