Medical Office Coordinator - Urgent Care

Summa Health; Fairlawn (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid time off

Retirement Savings Plan

Flexible Spending Accounts

Employee Assistance Program

Job summary

Summa Health System seeks a capable medical office coordinator to oversee daily office operations, coordinate physician schedules, referrals, and prior authorizations, and support a fast-paced care environment. The role emphasizes teamwork, organizational skills, and client-focused service.

The ideal candidate will have two years of medical office experience, proficiency with EMR and Microsoft Office, and excellent interpersonal and communication abilities.

Qualifications

• High School Diploma or equivalent.
• Two years medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred.
• Experience working with EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, sometimes stressful environment.

Responsibilities

• Coordinate the workflow and day-to-day activities of the medical office and staff.
• Support operations related to patient care and office functions (scheduling, rescheduling, referrals, prior authorizations).
• Maintain collaborative environment and keep the Practice Manager informed of processes or concerns.
• Assist with physician scheduling and other office processes to ensure timely patient care.
• Promote positive employee morale and professional conduct.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

High School Diploma

Associate degree preferred

Tools

EMR systems

Microsoft Office

Job description

Akron, OH 44333

Full-Time / 10 Hour Shifts / Benefits Eligible

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summa Health Medical Group

2875 West Market Street

Akron, OH 44333

Full-Time / 10 Hour Shifts / Benefits Eligible

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Coordinates the workflow and day-to-day activities of medical office and employees while maintaining a collaborative working environment. Supports the daily operations relative to patient care and managing the office functions (e.g., coordinating physician schedules, patient rescheduling, referral, and prior authorization support). Promotes positive employee morale and ensures all office operations are handled effectively, professionally, and in an expeditious manner. Keeps Practice Manager informed of any processes or concerns related to office operations.

Minimum Qualifications

• Formal Education Required:
• High School Diploma or equivalent
• Medical Diploma/License/Certification or Associate Degree preferred
• Experience & Training Required:
• Two (2) years of previous medical office experience (i.e., Medical Assistant, Medical Receptionist; Referral Coordinator); Physician office setting preferred
• Previous experience working in EMR and Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) preferred
• Other Skills, Competencies and Qualifications:
• Excellent interpersonal skills
• Proficient communication skills to include working collaboratively with patients, families, clinical co-workers, as well as, internal and external departments
• Ability to be highly motivated, work collaboratively, and work in a fast paced stressful and unpredictable environment
• Ability to process and complete assigned reporting requirements
• Previous experience and understanding of financial acumen
• Knowledge of clinical quality standards
• Exhibits effective leaderships skills
• Ability to complete tasks in an organized and timely fashion
• Ability to adapt to daily changes
• Computer proficiency
• Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Level of Physical Demands

Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously.

Equal Opportunity Employer/Veterans/Disabled

$21.54/hr - $25.86/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay