Medical Office Associate - Urgent Care

Summa Health

Tallmadge (OH)

On-site

USD 24,000 - 29,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Basic Life and AD&D

Supplemental Life and AD&D

Dependent Life Insurance

Short-Term and Long-Term Disability

Daily Pay

Retirement Savings Plan

Flexible Spending Accounts

Job summary

Summa Health is seeking a front desk/clerical associate for the Tallmadge location. The role involves greeting patients, registering and collecting co-pays, scheduling appointments, and managing insurance documentation in a busy medical office.

The ideal candidate has a high school diploma, at least one year of clerical experience, and solid computer skills with the EMR system. Strong customer service and confidentiality are essential.

Qualifications

High school diploma or equivalent required.
One year of clerical experience required.
Light typing skills.
Must maintain confidentiality of patient, employee, or financial records.
Experience with EMR systems preferred.

Responsibilities

Greets patients and performs administrative/clerical tasks in a medical office.
Complete registration, collect co-pays and past-due balances, schedule appointments.
Capture all necessary documentation and information for insurance processes.
Answer and route phone calls; provide answers to patient billing questions.

Skills

Typing skills

Confidentiality

EMR familiarity

Teamwork

Education

High school diploma or equivalent

Job description

Summa Health Medical Group / Tallmadge Location

66 North Avenue, Tallmadge OH

Full-Time / Benefits Eligible

One-year previous office / clerical work experience required

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Formal Education Required

High school diploma or equivalent

Experience & Training Required

Light typing skills.
One (1) year clerical experience.

Other Skills, Competencies And Qualifications

Must maintain confidentiality of patient, employee, or financial records.
Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
Ability to perform in a work team environment.
Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
Assumes accountability for demonstrating behaviors consistent with the customer service policy.
Required ability to handle bodily fluids and possible exposure to communicable disease.

Level Of Physical Demands

Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.