Medical Office Coordinator: Patient Scheduling & Front Desk

CommonSpirit Health; Lexington (KY); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to be the welcoming face and voice of the clinic, delivering essential administrative support for a smooth patient experience.

You will manage patient reception, schedule appointments, handle calls, verify demographics, process payments, and maintain clear communication between patients and staff. Excellent interpersonal skills, organization, and tech proficiency are required to ensure efficient front desk operations.

Qualifications

• High School diploma or GED required.
• Experience with medical terminology and scheduling preferred.
• Strong computer and applications software experience.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and care.
• Schedule tests, procedures, and referrals.
• Communicate with patients regarding appointments and instructions.

Skills

Customer service

Scheduling

Medical terminology

Phone etiquette

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to be the welcoming face and voice of the clinic, delivering essential administrative support for a smooth patient experience.

You will manage patient reception, schedule appointments, handle calls, verify demographics, process payments, and maintain clear communication between patients and staff. Excellent interpersonal skills, organization, and tech proficiency are required to ensure efficient front desk operations.