Medical Office Coordinator: Patient Care & Admin Support

Neurology Center; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Neurology Center is seeking an entry-level Administrative Assistant to support physicians and patients in a busy office. The role involves answering phones, screening calls, relaying information, and managing appointment and chart preparation.

You will handle scheduling, pre-authorizations, chart preparation for next day, and patient communications while ensuring HIPAA compliance and accurate documentation.

Qualifications

• High school diploma required.
• Two years of experience in a physician’s office.
• Light typing experience, excellent spelling and medical terminology.
• Excellent computer skills.

Responsibilities

• Answers telephones, screens calls for physicians, relays information and takes messages.
• Prepares appointment schedules and fee slips, and confirms appointments.
• Makes appointments and oversees doctor’s computer schedule.
• Prepares charts for next day’s appointments.
• Completes pre-authorizations in a timely manner.
• Authorizes prescription refills according to practice guidelines and documents the patient’s chart accordingly.
• Retrieves medical records related to correspondence, telephone calls and appointments.
• File correspondence and a variety of related materials.
• Assists in maintenance of supplies, examination rooms, waiting areas and work station.
• Greets, directs and provides information for patients.
• Assists physicians as requested.
• Compliant with HIPAA, NCPA’s Compliance Plan and Code of Conduct policies
• Attend required courses as determined by Manager and attend required HIPAA and compliance seminars.

Skills

Computer skills

Customer service

Telephone etiquette

Typing

Medical terminology

Education

High school diploma

Job description

Neurology Center is seeking an entry-level Administrative Assistant to support physicians and patients in a busy office. The role involves answering phones, screening calls, relaying information, and managing appointment and chart preparation.

You will handle scheduling, pre-authorizations, chart preparation for next day, and patient communications while ensuring HIPAA compliance and accurate documentation.