Office Coordinator (Neurology)

MedStar Health; Baltimore (MD); On-site; USD 33,000 - 58,000; Full time

Job summary

MedStar Health in Baltimore is seeking a organized, service-focused Office Coordinator to support the Neurology practice. You will provide administrative support, address patient billing concerns, and maintain accurate financial and practice records to keep the office running smoothly.

In this role you will collaborate with the Practice Administrator to streamline workflows, audit billing data, and ensure portal activities are processed accurately, while upholding quality and safety standards.

Qualifications

• High school diploma or GED required.
• 1–2 years of medical office experience preferred.
• Medical billing experience required or preferred.

Responsibilities

• Support daily practice operations with administrative coverage.
• Assist patients with billing concerns and coordinate with the billing company.
• Audit cash balancing, deposits, and end-of-shift reconciliation.
• Review documentation and data for accuracy with providers.
• Coordinate patient portal activities and monitor workflows.
• Ensure compliance with MedStar Health policies and standards.

Skills

Verbal and written communication

Follow verbal and written instructions

Basic computer skills

Education

High school diploma or GED

Job description

About the Job

MedStar Health is seeking an organized, service-focused Office Coordinator to support the daily operations of our Neurology practice. In this role, you’ll help keep the office running smoothly by providing administrative support, addressing patient billing concerns, and maintaining accurate financial and practice records.

Summary of Position:

Primary Duties and Responsibilities:

• Support daily practice operations: Provide administrative coverage and partner with the Practice Administrator to streamline workflows, improve processes, and implement practice policies and procedures.

• Assist patients with billing concerns: Serve as a patient advocate, address billing and collection questions or complaints, and coordinate with the billing company to resolve concerns.

• Maintain financial accuracy: Oversee and audit cash balancing, daily deposits, and end-of-shift reconciliation in the Practice Management System.

• Review documentation and data: Audit staff data entry and billing information, review encounter forms for completeness and accuracy, and work with providers to address coding issues.

• Coordinate patient portal activities: Support staff training, monitor daily portal transactions and workflow compliance, review performance reports, and communicate issues to the appropriate teams.

• Promote quality and compliance: Follow MedStar Health policies, quality and safety standards, and applicable governmental and accreditation requirements.

Minimal Qualifications:

• High school diploma or GED.

• 1–2 years of medical office experience.

• Medical billing experience.

Knowledge Skills and Abilities

• Effective verbal and written communication skills.
• Ability to follow verbal and written instructions.
• Basic computer skills preferred.

This position has a hiring range of

USD $23.65 - USD $42.03 /Hr.