Medical Office Coordinator, Full Time, Rheumatology

Griffin Hospital; Shelton (CT); On-site; USD 42,000 - 48,000; Full time

Job summary

Griffin Hospital in Shelton, CT seeks an experienced medical office administrator to coordinate daily operations, manage patient flow, schedule appointments, and greet visitors in a professional manner.

The role handles check-in/check-out, collects co-pays, processes authorizations, supports billing and credentialing, and maintains office supplies while assisting the practice manager.

Qualifications

• Minimum of three years administrative experience in a medical office.
• Experience with prior authorizations and medical billing.
• Working knowledge of medical terminology.
• Experience with electronic health records.
• Must possess strong customer service and multi-tasking skills.

Responsibilities

• Coordinate daily office operations, patient flow and appointment scheduling.
• Promptly and professionally answer telephone calls.
• Greet patients and visitors to the office.
• Check-in/check-out for patients; update registrations and collect co-pays.
• Contact insurance carriers to obtain prior authorizations.
• Manage billing and charge entry for the office.
• Support central billing and credentialing to resolve denied claims.
• Provide general clerical support and maintain office supplies; assist the practice manager.
• Schedule procedures.

Skills

Administrative experience

Customer service

Scheduling and front desk

Telephone etiquette

Medical terminology

Electronic health records

Education

High school diploma or GED

Tools

EHR system

Billing software

Job description

• Coordinates daily office operations, patient flow and scheduling of appointments
• Promptly and professionally answers telephone calls
• Greets patients and other visitors to the office
• Provides timely check-in and check-out for patients, updates patient registration information as needed, and collects co-pays accurately
• Contacts insurance carriers to obtain prior authorizations as needed
• Manages billing and charge entry for office
• Provides support as needed to central billing and credentialing personnel, to resolve denied claims
• Provides general clerical support for the office, open and sort mail, and maintain inventory of office supplies and assist the practice manager as needed

Main Function

• Coordinates daily office operations, patient flow and scheduling of appointments
• Promptly and professionally answers telephone calls
• Greets patients and other visitors to the office
• Provides timely check-in and check-out for patients, updates patient registration information as needed, and collects co-pays accurately
• Contacts insurance carriers to obtain prior authorizations as needed
• Manages billing and charge entry for office
• Provides support as needed to central billing and credentialing personnel, to resolve denied claims
• Schedules procedures
• Provides general clerical support for the office, open and sort mail, and maintain inventory of office supplies and assist the practice manager as needed

EDUCATION:

High school diploma or GED

EXPERIENCE:

Minimum of three years administrative experience in a medical office.

• Experience with prior authorizations and medical billing required.
• Working knowledge of medical terminology.
• Experience working with electronic health records required.
• Must possess strong customer service skills and must be able to multi-task.

EOE/Minorities/Females/Vet/Disabled