Medical Office Coordinator — Front Desk & Admin Lead

SCA Health; Cincinnati (OH); On-site; USD 26,000 - 33,000; Full time

Job summary

SCA Health is seeking a Medical Office Coordinator to manage front desk operations in a medical practice. This role focuses on patient relations, scheduling, billing steps, and coordination with care teams.

You will greet patients, verify insurance, schedule appointments, and maintain accurate demographics while ensuring a clean and welcoming environment. Strong EHR and MS Office proficiency are required.

Qualifications

• High school graduate or equivalent.
• Minimum of one year of experience in the medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication

Organizational skills

Multitasking

MS Office

EHR

Education

High school diploma or equivalent

Tools

Electronic health records software

Job description

SCA Health is seeking a Medical Office Coordinator to manage front desk operations in a medical practice. This role focuses on patient relations, scheduling, billing steps, and coordination with care teams.

You will greet patients, verify insurance, schedule appointments, and maintain accurate demographics while ensuring a clean and welcoming environment. Strong EHR and MS Office proficiency are required.