Medical Office Clerk: Patient Care & Admin Support

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance via FEHB for Tribal

Dental and Vision Insurance

Retirement contributions 403(b)

Paid Time Off from start

On-site child care

Education assistance

Job summary

ANTHC seeks an entry-level clerical support for assigned Alaska clinics, providing scheduling, reception, records maintenance, and coordination with other hospital clinics. The role emphasizes patient greeting, appointment coordination, and paperwork assistance.

Under close supervision, you will support clerical tasks, assist nurses, and help maintain patient charts and billing data. A high school diploma or GED and one year of medical office experience are required.

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

Responsibilities

• Greets and assists patients and clients and answers calls.
• Schedules and confirms appointments.
• Maintains patient charts and records.
• Coordinates patient visits with clinics and departments.
• Arranges travel and housing for patients and families.
• Registers patients on electronic databases and handles paperwork.

Skills

Customer service

Multi-line phones

Privacy laws

Medical terminology

Basic computer skills

Office equipment

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health records

Job description

ANTHC seeks an entry-level clerical support for assigned Alaska clinics, providing scheduling, reception, records maintenance, and coordination with other hospital clinics. The role emphasizes patient greeting, appointment coordination, and paperwork assistance.

Under close supervision, you will support clerical tasks, assist nurses, and help maintain patient charts and billing data. A high school diploma or GED and one year of medical office experience are required.