Medical Clerk II - Day Surgery

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance via FEHB for Tribal

Dental and Vision Insurance

Retirement contributions 403(b)

Paid Time Off from start

On-site child care

Education assistance

Job summary

ANTHC seeks an entry-level clerical support for assigned Alaska clinics, providing scheduling, reception, records maintenance, and coordination with other hospital clinics. The role emphasizes patient greeting, appointment coordination, and paperwork assistance.

Under close supervision, you will support clerical tasks, assist nurses, and help maintain patient charts and billing data. A high school diploma or GED and one year of medical office experience are required.

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

Responsibilities

• Greets and assists patients and clients and answers calls.
• Schedules and confirms appointments.
• Maintains patient charts and records.
• Coordinates patient visits with clinics and departments.
• Arranges travel and housing for patients and families.
• Registers patients on electronic databases and handles paperwork.

Skills

Customer service

Multi-line phones

Privacy laws

Medical terminology

Basic computer skills

Office equipment

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Electronic health records

Job description

The Alaska Native Tribal Health Consortium is a nonprofit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world‑class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second‑largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

Benefits

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost‑Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre‑Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short‑Term Disability Buy‑Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On‑Site Child Care Facility with expert‑designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On‑Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93‑638 Indian Self Determination Act.

Summary

Under close supervision, provides entry‑level clerical support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities

Provides entry‑level support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance. Greets and assists patients and clients. Answers, screens and directs incoming calls. Schedules and confirms appointments.

Coordinates patient visits with other hospital clinics and departments. Arranges travel and housing for patients and families. Coordinates patient transfers and room assignments. Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.

Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients. Scans and enters doctors’ orders. Enters patient care data for billing to outside providers. Orders charts, labs, and medical supplies and materials. Assists nurses with basic patient care.

Performs clerical duties, including mail delivery, faxing, copying and scanning. Produces and distributes department mailings. Assembles reports and informational or paperwork packets. Orders and restocks office and medical supplies. Trains medical support staff. Maintains payroll and timekeeping for assigned department.

Performs other duties as assigned.

Other Information

KNOWLEDGE and SKILLS

• Knowledge of customer service concepts and practice.
• Knowledge of multi‑line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent

Minimum Experience Qualification

Non‑supervisory - One (1) year of medical office experience. An equivalent combination of relevant education and/or training may be substituted for experience.

Additional Requirements

All employees registering patients must attend signature registration and insurance verification training and are required to pass the registration and hands‑on practical test upon completion.