Medical Office Associate II - Neurology

Penn State Health; Hershey (PA); On-site; USD 19,000 - 26,000; Full time

Job summary

Penn State Health Milton S. Hershey Medical Center is seeking a dedicated Front Office Associate to support clinical operations. You will handle patient intake, registration, payments, and scheduling for a diverse patient population, answer calls, and assist inquiries. Attention to detail and strong customer service are essential.

This full-time onsite role offers engagement with a broad health system and opportunities for growth within Penn State Health.

Qualifications

• High School diploma or equivalent required.
• One (1) year of Medical Office related experience required.

Responsibilities

• Provides front office support to clinical operations.
• Ensures accuracy of patient intake, registration, payments, and scheduling.
• Routinely answers phone calls and assists inquiries.
• Works under the daily supervision of the Practice Site Manager and/or assigned staff.

Skills

Customer service

Detail-oriented

Education

High School diploma or equivalent

Job description

Invest in Your Future and Theirs: Full-time Milton S. Hershey Medical Center employees receive a 75% Penn State tuition discount for themselves and eligible dependents through the Grant-in-Aid program.

Penn State Health - Hershey Medical Center

Provides front office support to clinical operations. Works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Routinely answers phone calls and provides assistance to inquiries. Must be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Practice Site Manager and/or assigned staff.

MINIMUM QUALIFICATION(S):

• High School diploma or equivalent required.
• One (1) year of Medical Office related experience required.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

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