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Penn State Health in Carlisle, PA seeks a Medical Office Associate to be the first contact for patients and provide front office support. This entry-level role offers opportunities to learn and grow in healthcare, with responsibilities including check-in/out, scheduling, and basic administrative tasks.
The MOA works closely with the Office Manager and the team to ensure smooth operations, patient focus, and effective communication in a busy outpatient setting.
Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.
Location: US:PA: Carlisle
Work Type:Full Time
FTE:1.00
Shift:Day
Hours:8:30a - 5:00p Monday - Friday
Recruiter Contact:Nicole Cox at nlaverty@pennstatehealth.psu.edu
The Medical Office Associate is a patient-facing, administrative role that will act as the first contact of the patient entering the facility and is responsible to the Office Manager for providing front office support. This position is an entry‑level admin role where one can learn and grow their career in the healthcare field. The hired MOA will be expected to check patients in and out of appointments, schedule patients for follow-up visits/testing, collect patient co‑pays and balances, insurance verification, monitoring the E-Message pool, faxes, and other asynchronous duties as assigned. The ideal Medical Office Associate for this office will be patient‑focused with strong communication skills. Teamwork will play a big part in the success of this position as well as flexibility in handling various responsibilities. If you have an interest in learning more about the specialties of Cardiology,
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
#WeAre committed to providing patient- and family-centered care to all patients —and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient’s healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.
All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.