Medical Office Assistant - Sumter Primary Care

Medical University of South Carolina; Sumter (SC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The MUSC Community Physicians front desk is seeking an administrative professional to support clinic operations in Sumter. Responsibilities include patient registration, appointment scheduling, billing, and customer service to ensure smooth daily flows.

Responsibilities also cover telephone triage, charge posting, and coordination with interpreters as needed, with a focus on accurate records and efficient cash management for the clinic.

Qualifications

• High school diploma or GED with 1 year of patient care experience.
• Certified Nursing Assistant (CNA) credential.
• Completed Nursing Assistant or Medical Assistant course.
• EMT or Paramedic certification.
• Bachelor's degree.

Responsabilités

• Schedule appointments and manage patient registration.
• Answer telephone lines and triage calls.
• Process billing, charge posting, and cash management.
• Coordinate daily clinic preparation and referrals management.
• Provide customer service and support front desk operations.

Connaissances

Customer service

Scheduling

Telephone triage

Cash handling

Front desk admin

Formation

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor's degree

Outils

Hospital information systems

Billing software

Word processing

Description du poste

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005265 MCP - CHS - Sumter Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience:

• High school diploma or equivalency plus one year of patient care experience in a health care facility
• a Certified Nursing Assistant
• successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
• EMT or Paramedic certification
• a Bachelor's degree

Required Licensure, Certifications, Registrations:

N/A

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees