Medical Office Assistant - Sumter Multispecialty

MUSC Health; Sumter (SC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

MUSC Community Physicians (MCP) is seeking a front desk administrator to support daily clinic operations in Sumter. Responsibilities include patient registration, scheduling, telephone triage, billing tasks, and coordinating interpreters for non-English speakers.

The role emphasizes accurate cash handling and timely payments for services. Qualifications include a high school diploma or GED with related healthcare experience; CNA/MA coursework or EMT/Paramedic certification is acceptable.

Qualifications

• High school diploma or GED with at least 1 year of patient care experience or related training.
• Experience with hospital information systems or medical office software is preferred.

Responsabilités

• Operate front desk for MCP clinics with patient registration and check-in/out.
• Schedule appointments for external clients and coordinate interpreters as needed.
• Answer multi-line phone lines and manage the clinic appointment line.
• Take payments for clinical services and post charges accurately.
• Support billing and collections processes and cash handling.

Connaissances

Customer service

Scheduling

Telephone triage

Billing & payments

Registration & check-in/out

Interpreters coordination

Formation

High school diploma or GED

1 year patient care experience

CNA or MA coursework

EMT or Paramedic certification

Bachelor’s degree (alternative)

Description du poste

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Job Description

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005265 MCP - CHS - Sumter Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

N/A

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Equal Opportunity Employer

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

E-Verify Participation

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees