Medical Office Assistant Spanish Bilingual

County of Tulare; Visalia (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Spanish bilingual pay premium

Job summary

County of Tulare in Visalia is seeking a Clerk/Receptionist for the Health and Human Services Agency to perform a wide range of clerical duties in a clinical setting. The role involves handling correspondence, data entry, and using electronic health records to manage patient information.

Spanish bilingual designation may apply with an additional $0.63 per hour; fluency in reading, writing, and speaking Spanish and English is required.

Qualifications

• Equivalent to completion of the twelfth grade.
• At least six months of increasingly responsible experience in a medical office OR completion of a medical office support program.
• Spanish bilingual designation may apply; fluency in reading, writing and speaking Spanish and English required.

Responsibilities

• Perform a wide variety of general clerical duties related to assigned functional area and clinic department.
• Review and process documents including general correspondence, memos, and statistical charts.
• Act as a receptionist, answer the telephone, and assist the general public.
• Use electronic health records to collect and manage detailed personal, demographic, medical, and billing information.

Skills

Clerical skills

Reception duties

Data entry / EHR data management

Spanish language proficiency

Communication

Education

High school diploma (12th grade)

Tools

Electronic health records system

Job description

This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months.

Current vacancy is with the Health and Human Services Agency located in Visalia. The anticipated life of the list is six months.

Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English.

• Perform a wide variety of general clerical duties related to assigned functional area and clinic department.
• Review and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts or verbal instructions.
• Act as a receptionist, answer the telephone, wait on the general public.
• Use electronic health records to collect and manage detailed personal, demographic, medical, and billing information.

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Equivalent to completion of the twelfth(12) grade.

Experience:

• At least six (6) months of increasingly responsible experience in a medical office environment OR completion of a medical office support program from an accredited business/community college or adult school

Knowledge of:

• Basic Math functions
• U.S. monetary system.
• Proper English grammar and word usage.

Skill/Ability to:

• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Write and print clearly, uniformly and legibly.
• Recognize and maintain confidentiality of information in compliance with department regulations.
• Spell correctly.
• Record simple information accurately and legibly.
• Read, understand, and follow written and verbal instructions.
• Communicate effectively both verbal and written.
• Deal tactfully with the public and other employees.
• Perform simple clerical functions.
• Use a variety of office equipment, including use of a personal computer for basic data entry and/or simple word processing.
• Establish and maintain effective working relationships with County staff and the public.
• Work and communicate effectively with people of various educational and socioeconomic backgrounds by honoring and respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers.
• Remain flexible to changes in workloads and stress of meeting deadlines.
• Follow verbal and written instructions.
• Learn medical terminology.
• Speak, read, and write Spanish may be required.

License or Certificate

• Possession of a current CPR (Cardio Pulmonary Resuscitation) certificate, which must be obtained within six (6) months of employment.

DESIRABLE EMPLOYMENT STANDARDS

Knowledge:

• Basic office procedures, computer programs, and clerical functions.
• Medical billing and insurance.
• Electronic health records.
• Operate and maintain routine office equipment.

Education:

• Completion of a medical office support program from an accredited business/community college or adult school.

Conditions of Employment

Candidates selected may be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act

This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER