MEDICAL ASSISTANT

santacruzcountyca.gov; Santa Cruz (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

County of Santa Cruz is seeking Medical Assistants to provide direct patient care and essential support to physicians and clinical staff in Santa Cruz and Watsonville clinics.

Incumbents will keep accurate records, assist with procedures, and may handle front desk tasks such as scheduling and phone coverage. Applicants should have a Medical Assistant certification and California training standards compliance.

Qualifications

• Any combination of education and experience that would provide the required knowledge and abilities is qualifying, unless otherwise specified.
• A typical way to obtain the knowledge and abilities would be completion of medical assistant training pursuant to standards established by the Division of Allied Health Professionals and the Medical Practice Act.

Responsibilities

• Provide direct patient care and technical support to physicians and other licensed medical professionals.
• Maintain records and documentation of patient interactions and encounters.
• Assist providers during patient procedures and examinations.
• May be prioritized for front desk support, including scheduling, phones, and medical records.

Skills

Patient care

Medical terminology

Communication

Bilingual English/Spanish

Education

Medical Assistant Certification

Tools

Electronic Medical Records (EMR)

Scheduling Software

Job description

EQUAL OPPORTUNITY EMPLOYER

INVITES YOU TO APPLY FOR:

THE JOB:

Incumbents provide direct patient care and technical support services to physicians and otherlicensed medical professionals. Medical Assistants keep records and documentation of all patientinteractions and encounters. Incumbents also aid and support the provider during patient procedures andexaminations. Incumbents may be prioritized for front desk support, including scheduling, phones, medicalrecords, etc. Open positions are in either our Santa Cruz or Watsonville primary care clinic locations.

THE REQUIREMENTS:

Any combination of education and experience that would provide the requiredknowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain the knowledge andabilities would be completion of medical assistant training pursuant to standards established by the Divisionof Allied Health Professionals Business and Professions Code of the Medical Practice Act, Medical Board of California.

SPECIAL REQUIREMENTS:

Possession of a valid California Class C Driver License or the ability to provide suitabletransportation which is approved by the appointing authority. Professional Certified Medical AssistantCertificate issued by 1) American Association of Medical Assistants, 2) The American Medical Technologists,3) California Certifying Board of Medical Assistants, 4) Multiskilled Medical Certification Institute, Inc., or 5)National Healthcareer Association.

Background Investigation: Fingerprinting and background investigation.

MEDICAL ASSISTANT

Encouraged to Apply

Open and Promotional Job # 26-NW7

Closing Date: Friday, December 4, 2026

County of Santa Cruz

County Equity Statement

Equity in action in Santa Cruz County is a transformative process that embraces individuals of everystatus, providing unwavering support, dignity, and compassion.

Through this commitment, the County ensures intentional opportunities and access, fostering an environment where everyone can thrive and belong.

Include certificate title, number, issuing agency and expiration date on application.

Other Special Requirements: In accordance with the Medical Practice Act of the Business and Professions Code, incumbents must be at least 18 years of age. Physical stamina and mobility to walk, stand, stoop, reach,bend, and lift for long periods of time to treat patients.

Special Working Conditions: Exposure to allergens such as latex and soaps from frequent hand washing;crying hysterical children and potentially hostile clients; airborne and blood borne infections which mightcause chronic disease or death; odors such as unwashed clients, vomit, feces, urine and draining abscesses,and fumes from cleaning supplies and solvents.

Knowledge: Thorough knowledge of the use of measuring instruments; English grammar, spelling andpunctuation; medical terminology; safety precautions necessary to move and position patients; drug andmedication interaction and counter indication when administering injections and/or oral and inhaledsubstances; safety procedures when using specialized medical equipment; and universal precautions.Working knowledge of rules and procedures of sanitation and safety as applied to disinfecting of examinationrooms and medical equipment and disposal of contaminated waste, and scope of responsibilities andtreatment techniques within the required certification.

Ability to: Administer medication using proper clinical techniques; accurately operate medical equipment;assist medical providers and patients in course of medical examinations; draw blood samples using properclinical techniques; interact with patients and providers in a professional manner; handle needles, syringesand contaminated materials using established universal precaution; use and operate cast cutter;understand and follow verbal and written instructions; accurately record and keep legible records anddocumentation; adjust work pace to changes in work flow and assignments; support or restrain patients asneeded; push patients in wheelchairs, or push medical equipment, supplies, and medical records throughclinical unit on supply carts; convert measurements and readings; write instructions/directions for patients,providers and/or staff; disinfect examination rooms and medical equipment; move/ambulate and positionpatients; establish and provide a sympathetic atmosphere with injured and ill patients from diverse socialand cultural backgrounds; establish and maintain cooperative working relationships with those contacted inthe course of work; recognize and evaluate situations which call for the immediate attention of a physician,physician’s assistant/nurse practitioner or other nursing staff; deal effectively with manipulative, hostile andsociopathic behavior; and maintain confidentiality of information.

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if youhave met the education, experience, training and/or licensing requirements as stated on the jobannouncement. If you meet these criteria and are one of the best qualified, you may be required to competein any combination of written, oral and/or performance examinations or a competitive evaluation of trainingand experience as described on your application and supplemental questionnaire. You must pass allcomponents of the examination to be placed on the eligible list. The examination may be eliminated if thereare ten or fewer qualified applicants. If the eligible list is established without the administration of theannounced examination, the life of the eligible list will be six months, and your overall score will be basedupon an evaluation of your application and supplemental questionnaire. If during those six months it isnecessary to administer another examination for this job class, you will be invited to take the examination toremain on the eligible list.

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all newemployees are either U.S. citizens or persons authorized to work in the U.S.

MEDICAL ASSISTANT - SUPPLEMENTAL QUESTIONNAIRE

The supplemental questions are designed specifically for this recruitment. A response to these questionsmust accompany the regular application to be considered for this position. Applications received without therequired supplemental information will be screened out of the selection process.

NOTE:

1. Do you possess a Medical Assistant Certification from any of the following entities? □ No □ YesIf yes, please check the appropriate box below and fax or email a copy of your Certification to [phone]

□ American Association of Medical Assistants□ The American Medical Technologists□ California Medical Assistants Association - Must have clinical medical asst. certification (CCMA-CA orCCMA-C)□ Multiskilled Medical Certification Institute□ National Healthcareer Association

2. Please check the appropriate box(es) if you possess any of the following experience. Select all that apply.□ Experience working with electronic medical records□ Less than 6 months of front office experience at a clinic as a medical assistant□ At least 6 months of front office experience at a clinic as a medical assistant

3. Please check the appropriate box(es) if you possess any of the following experience:□ Less than 6 months of professional medical assistant experience with direct patient care□ At least 6 months of professional medical assistant experience with direct patient care□ 1-5 years of professional medical assistant experience with direct patient care□ 5+ years of professional medical assistant experience with direct patient care

• MEDICAL ASSISTANT
• Bilingual (English/Spanish) Candidates Encouraged to Apply
• Open and Promotional Job # 26-NW7