Medical Office Assistant — Scheduling & Records Pro

University-Clinical-Health; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

University Clinical Health in Memphis, TN seeks a Medical Office Assistant (MOA) to perform clerical duties, handle calls, scheduling, and patient registration, while supporting referrals and health information management.

The MOA will maintain patient demographics, assist with pre-authorizations, enter data into Epic, and collaborate with administrative and clinical teams to ensure excellent patient and physician service.

Qualifications

• High school diploma or equivalent required.
• Minimum 1+ year experience in a healthcare setting.
• Epic experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Answer inbound and outbound calls and schedule appointments efficiently.
• Register patients and update demographics in the system.
• Assist with referrals and health information management per HIPAA guidelines.
• Enter patient information into the electronic medical record (Epic).
• Coordinate with administrative and clinical teams to support patient care and services.

Skills

Communication skills

Multitasking

Attention to detail

Healthcare administrative tasks

PHI handling / HIPAA awareness

Education

High School Diploma or equivalent

Tools

Epic

Job description

University Clinical Health in Memphis, TN seeks a Medical Office Assistant (MOA) to perform clerical duties, handle calls, scheduling, and patient registration, while supporting referrals and health information management.

The MOA will maintain patient demographics, assist with pre-authorizations, enter data into Epic, and collaborate with administrative and clinical teams to ensure excellent patient and physician service.