Medical Office Assistant — Patient Concierge & Admin Pro

AdventHealth; Riverview (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

401(k) Retirement Plan

Parental Leave

Job summary

AdventHealth in Riverview, FL is seeking a patient services professional for full-time day-shift work. The role supports patient flow by managing medical records, scheduling appointments and verifying insurance coverage to ensure smooth care delivery.

Responsibilities include greeting patients, collecting payments, handling calls, and processing referrals. A High School diploma is required and 1+ years of related experience is preferred.

Qualifications

• High School Grad or Equiv required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures and greets patients.
• Answers calls courteously and documents inquiries.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains insurance authorizations and verifies coverage for upcoming visits.
• Collects copays and other payments per policy.
• Processes referrals accurately and timely.

Education

High School Grad or Equiv

Job description

AdventHealth in Riverview, FL is seeking a patient services professional for full-time day-shift work. The role supports patient flow by managing medical records, scheduling appointments and verifying insurance coverage to ensure smooth care delivery.

Responsibilities include greeting patients, collecting payments, handling calls, and processing referrals. A High School diploma is required and 1+ years of related experience is preferred.