Medical Office Assistant — Patient Access & Scheduling

ADP, Inc.; Washington (District of Columbia); On-site; USD 39,000 - 49,000; Full time

Job summary

Whitman-Walker Health in Washington, DC seeks a Medical Office Assistant to support patient access to care, coordinate scheduling, prior authorizations, and form completion. The role works with the care team to navigate referrals, records, and insurance communications in a patient-centered setting.

The ideal candidate has 2+ years in medical offices, strong attention to detail, HIPAA compliance, and proficiency with EMR systems; willingness to work varied shifts, including some evenings or

Qualifications

• Fluency in medical terminology and HIPAA compliance.
• Experience with patient scheduling, referrals, and prior authorizations.
• Knowledge of CPT-4/ICD coding and EMR workflows.

Responsibilities

• Coordinate internal and external scheduling and referrals.
• Process prior authorizations and predeterminations.
• Maintain accurate EMR documentation and patient records.

Skills

Medical terminology

HIPAA compliance

Customer service

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

eCW

EMR systems

CPT-4/ICD coding

Job description

Whitman-Walker Health in Washington, DC seeks a Medical Office Assistant to support patient access to care, coordinate scheduling, prior authorizations, and form completion. The role works with the care team to navigate referrals, records, and insurance communications in a patient-centered setting.

The ideal candidate has 2+ years in medical offices, strong attention to detail, HIPAA compliance, and proficiency with EMR systems; willingness to work varied shifts, including some evenings or