Medical Office Assistant - Manhattan

Keta Medical Center; New York (NY); On-site; USD 63,000; Full time

Job summary

An innovative healthcare practice is seeking a dedicated Medical Office Assistant to enhance patient care in a supportive environment. This role involves managing essential front-office functions, including patient check-in/check-out, scheduling, and insurance verification. You'll work closely with a compassionate team, making a meaningful impact on patient lives. The position offers competitive pay, a pleasant work atmosphere, and opportunities for professional growth. If you're organized, detail-oriented, and passionate about patient care, this is the perfect opportunity for you.

Benefits

Health insurance

Paid time off (PTO)

401k

Paid holidays

Qualifications

• 1-2 years of experience in a medical office or healthcare setting.
• Strong communication and organizational skills are essential.

Responsibilities

• Manage patient check-in/check-out and schedule appointments.
• Conduct insurance verification and maintain medical records.
• Answer incoming calls and track billing and payments.

Skills

Administrative experience

Communication skills

Organizational skills

Proficiency in Microsoft Office

Multitasking ability

Tools

Scheduling software

Job description

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MEDICAL OFFICE ASSISTANT - Manhattan Locations

Recruiters and Staffing Agencies: Please do not contact us regarding this position. We are not accepting resumes or solicitations from staffing agencies or recruiters at this time

Job Title: Medical Office Assistant

Location: Manhattan

Type: Full-time, In-office, W2

Compensation: $62,500 annual salary (see below for more details)

About Us

We are a compassionate and innovative Ketamine Treatment Center, committed to providing specialized mental health care to our patients. With locations in New York and New Jersey, we aim to offer a supportive environment where patients and staff alike feel respected and valued.

Position Overview

We are seeking a skilled and reliable Medical Office Assistant to manage essential front-office functions in a high-quality, patient-centered environment. In this role, you’ll oversee patient check-in/check-out, schedule appointments, verify insurance, manage incoming calls, track billing and payments, and maintain medical records. You’ll also handle inquiries from prospective patients, ensuring timely and compassionate follow-up. This position offers a chance to make a meaningful impact on patient care while working closely with a dedicated team.

Responsibilities

• Greet and assist patients during check-in and check-out, providing a welcoming and positive experience.
• Schedule patient appointments and coordinate with clinicians to optimize clinic workflow.
• Conduct insurance verification, ensuring accuracy and assisting patients with any questions.
• Answer incoming phone calls, addressing patient inquiries or directing them to appropriate team members.
• Track billing and payments, maintaining clear and accurate records.
• Organize and manage medical records in compliance with HIPAA regulations.
• Respond to and follow up on inquiries from prospective patients, maintaining a high level of responsiveness and care.

Compensation And Benefits

• Competitive Pay: $62,500/year base salary, plus performance-based bonus eligibility. Pleasant and supportive work environment. Benefits eligible including PTO, health insurance, paid holidays, and 401k.

Qualifications

• 1-2 years of administrative experience in a medical office or healthcare setting.
• Strong oral and written communication skills, with a professional and friendly demeanor.
• High attention to detail, strong organizational skills, and a proactive work ethic.
• Proficiency in basic office software (Microsoft Office, scheduling software) and comfort with learning new systems.
• Ability to multitask in a fast-paced environment, maintaining a calm and professional approach with patients.

Why Join Us?

This is an excellent opportunity to be part of a team dedicated to making a difference in patient lives within a growing, specialized healthcare practice. We offer a collaborative, supportive atmosphere with growth potential and recognition for hard work and dedication.

Recruiters and Staffing Agencies: Please do not contact us regarding this position. We are not accepting resumes or solicitations from staffing agencies or recruiters at this time