Medical Office Assistant I — PTO, Tuition Reim, Growth

ChristianaCare; Newark (DE); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health coverage

32 days PTO per year

Tuition reimbursement

Paid parental leave

Adoption assistance

Job summary

ChristianaCare’s Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I to support daily operations in a fast-paced environment. You will handle payments, verify insurance, coordinate referrals, and maintain confidential patient records, while greeting patients and collecting information.

The ideal candidate has a high school diploma; medical office experience is a plus. Schedule: Mon–Fri 8am–5pm with rotating start times; no weekends or holidays.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• Handles payments and verifies insurance coverage.
• Coordinates referrals and reconciles daily appointments and payments.
• Answers calls, relays messages, and uses EMR systems to coordinate with providers and staff.
• Updates patient information, schedules tests and appointments, and maintains medical records.
• Resolves patient issues and supports administrative tasks.

Skills

Detail oriented

Adaptable

Organized

Communication skills

Problem solving

Education

High School Diploma or GED

Tools

EMR systems

Job description

ChristianaCare’s Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I to support daily operations in a fast-paced environment. You will handle payments, verify insurance, coordinate referrals, and maintain confidential patient records, while greeting patients and collecting information.

The ideal candidate has a high school diploma; medical office experience is a plus. Schedule: Mon–Fri 8am–5pm with rotating start times; no weekends or holidays.