Medical Office Assistant I — PTO & Tuition Reimb

Christiana Care Health System; Newark (DE); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vis

32 days PTO per year

Tuition reimbursement up to $5250/year

Paid parental leave 12 weeks

Retirement plans with match

Adoption assistance up to $5000

Job summary

ChristianaCare's Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I. The role supports daily operations, handles payments, verifies insurance, coordinates referrals, and uses EMR systems to liaise with providers and staff.

High school diploma required; medical-office experience preferred. The position offers a standard 8am–5pm schedule on weekdays with rotating early start times, and a comprehensive benefits package.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.
• Strong communication skills and ability to proactively solve problems in a fast-paced environment.

Responsibilities

• Handles payments and verifies insurance coverage.
• Coordinates referrals and reconciles daily appointments and payments.
• Manages calls and messages; uses EMR to coordinate with providers and staff.
• Updates patient information, schedules tests and appointments, and maintains medical records.
• Resolves patient issues and supports administrative tasks following safety protocols.

Skills

Communication

Attention to detail

Organizational skills

Adaptability

Education

High School Diploma or GED

Tools

EMR systems

Job description

ChristianaCare's Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I. The role supports daily operations, handles payments, verifies insurance, coordinates referrals, and uses EMR systems to liaise with providers and staff.

High school diploma required; medical-office experience preferred. The position offers a standard 8am–5pm schedule on weekdays with rotating early start times, and a comprehensive benefits package.