Medical Office Assistant I: Patient Care & Admin

Christiana Care Health Services; Newark (DE); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Comprehensive health coverage

32 days PTO per year

Tuition reimbursement up to $5,250 per

Paid parental leave

Retirement plans (403(b) with match)

Job summary

ChristianaCare's Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I to support scheduling, insurance verification, referrals, and patient communications in a fast-paced setting.

The role involves greeting patients, collecting information, and processing referrals while maintaining confidentiality. A High School diploma or GED is required, with the option to grow within ChristianaCare's comprehensive benefits program.

Qualifications

• High School graduate or GED required.
• Experience in a medical office is preferred but not required.
• Proactive problem-solving in a fast-paced environment.

Responsibilities

• Handles payments and verifies insurance coverage.
• Coordinates referrals and reconciles daily appointments.
• Answers calls, relays messages, and uses EMR systems to coordinate care.
• Updates patient information and schedules tests and appointments.
• Maintains medical records and supports administrative tasks.
• Follows safety protocols and maintains confidentiality.

Skills

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

ChristianaCare's Primary Care at New Castle is seeking a detail-oriented Medical Office Assistant I to support scheduling, insurance verification, referrals, and patient communications in a fast-paced setting.

The role involves greeting patients, collecting information, and processing referrals while maintaining confidentiality. A High School diploma or GED is required, with the option to grow within ChristianaCare's comprehensive benefits program.