Medical Office Assistant I-II

Oklahoma State University; Stillwater (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Oklahoma State University is seeking a Medical Office Assistant I-II to function in a professional medical environment. The role involves processing patient visits, managing incoming calls, and ensuring confidentiality of health information. Candidates should possess strong communication and customer service skills, along with clerical experience. This full-time position offers a competitive hourly wage and requires the ability to lift up to 25 pounds.

Qualifications

• Four years of clerical and/or customer service experience.
• Ability to handle cash accurately.

Responsibilities

• Processing patient visits using a clinical EMR system.
• Facilitating patient check-out and processing medical claims.
• Maintaining confidentiality of patient health information.

Skills

Communication

Customer Service

Confidentiality

Education

High School/GED

Job description

Position Details

Req ID: req19636

Position Title: Medical Office Assistant I-II

Position Type: Staff Full-Time

Position Number: 636928

OSU Campus: Stillwater

Department: University Health Services

Location Address: Stillwater, Oklahoma, 74078, United States

Hiring Supervisor: Jason Sullivan

Hiring Range (Contingent upon available funding): $14.75 - $19.50, Hourly

Work Schedule: Monday - Friday, 8AM - 5PM

Faculty Appointment Period: Regular Continuous/Until Further Notice

Job Summary

Functions as a Medical Office Assistant in a professional medical office environment. Responsibilities include processing patient visits using a clinical EMR system, receiving incoming calls, routing electronic phone notes, facilitating patient check-out, running reports, preparing cash drawers for deposits, processing medical claims and payments. The individual will work a rotating late shift periodically with other Medical Office Assistants. Candidates should have a working knowledge of medical office procedures, proper coding, and data entry. Maintaining strict confidentiality of patient health information is essential. Effective listening, communication, and customer service skills are required. All other duties as assigned. This position requires the ability to lift up to 25 pounds.

Special Instructions to Applicants

Education & Experience

Position Qualifications:

Minimum Qualifications: High School/GED, four years of clerical and/or customer service experience, ability to handle cash accurately.

Preferred Qualifications: One year of medical office experience, ability to perform all tasks independently with minimal supervision.

Oklahoma State University (OSU) conducts pre-employment background checks on final candidates to ensure a safe environment and compliance with laws. Employment offers are contingent upon successful background checks, which may include criminal, sex offender registry, motor vehicle, financial, and education verification. OSU is an equal opportunity employer, adhering to all applicable laws regarding non-discrimination and committed to providing an inclusive environment.