Medical Office Assistant - HCOHW-1

MUSC Health; Conway (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

Employer-Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Disability insurance options

Continuous professional and clinical training

Competitive pay

Annual Merit Increase

Well-being resources

Tuition Reimbursement

Employee perks and discounts

Employee referral program

Flexible schedule options

Certification incentive program

Job summary

MUSC Health is seeking a Front Desk Administrative Assistant to provide essential coverage at the clinic's front desk, managing patient registration and appointment scheduling. The ideal candidate should exhibit strong customer service skills and have a high-school diploma or equivalent.

Key responsibilities include retrieving billing charges, managing medical records, and handling collections, making it vital for applicants to have relevant qualifications and experience in patient care. Comprehensive benefits are offered, alongside opportunities for professional development.

Qualifications

• High-school diploma or equivalency plus one year of patient-care experience in a healthcare facility.
• Certification as a Nursing Assistant or completion of relevant courses.
• Strong interpersonal and customer service skills.

Responsibilities

• Provide administrative coverage at the front desk of the clinic.
• Schedule appointments for clients from various systems.
• Answer multiline telephones and manage referrals.

Education

High-school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course certificate

EMT or Paramedic certification

Bachelor’s degree

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients throughout the rural health network across the state of South Carolina.

Key Responsibilities

• Provide administrative coverage at the front desk of the clinic.
• Schedule appointments for clients from outside medical, hospital, and correctional systems.
• Answer multiline telephones.
• Take payments from clients for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.
• Monitor the clinic appointment line.
• Perform telephone triage.
• Manage medical records.
• Handle billing and collections.
• Coordinate daily clinic preparation processes.
• Identify and check‑in/out patients.
• Post charges and manage cash.
• Manage referrals.
• Provide customer service.
• Distribute messages.
• Schedule ancillary services and prepare for them.

Minimum Education & Experience

High‑school diploma or equivalency plus one year of patient‑care experience in a health‑care facility; or a Certified Nursing Assistant; or completion of a Nursing Assistant or Medical Assistant course at an accredited institution; or EMT or Paramedic certification; or a Bachelor’s degree.

Benefits

• Health, dental, vision, and life insurance.
• Employer‑Sponsored Retirement Plan.
• Paid time off and extended sick leave.
• Paid Parental Leave.
• Disability insurance plan options.
• Continuous professional and clinical training.
• Competitive pay.
• Annual Merit Increase.
• Well‑being resources.
• Tuition Reimbursement.
• Employee perks and discounts.
• Employee referral program.
• Flexible schedule options.
• Certification incentive program.

Equal Opportunity

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Employment Verification

Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e‑verify/employees