Medical Office Assistant (Full Time)

OAKLEAF CLINICS INC; Eau Claire (WI); On-site; USD 20,000 - 29,000; Full time

Job summary

OakLeaf Clinics Inc. in Eau Claire, WI, is seeking a Medical Office Assistant to join our full-time clerical team. You will greet patients, check in, collect demographics, process insurance, and schedule referrals and appointments.

The role requires excellent customer service, strong organizational skills, and the ability to multi-task in a fast-paced clinic. This 32-hour, 4-day-per-week position offers competitive pay starting at $18/hour and a supportive work environment.

Qualifications

• Minimum of a High School diploma; Associates Degree preferred
• At least one-year relevant experience and/or training
• Electronic Medical Records (EMR) experience preferred
• Excellent interpersonal and customer service skills
• Ability to work independently on assigned tasks
• Comfortable working in a flexible team environment

Responsibilities

• Greet and direct all patients and visitors within the practice
• Obtain patient demographic and verify insurance information at each visit
• Obtain necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records
• Scan pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtain patient authorization for medical records release (HIPAA compliance)
• Schedule any necessary appointments after completion of patient visit
• Monitor and review patient schedules for next day office appointments
• Call patient for next day appointment reminders
• Identify and resolve minor patient billing complaints
• Assist in ordering, receiving, and stocking of office supplies
• Maintain cleanliness of waiting room
• Assist other Medical Receptionists and Medical Secretaries as needed
• Read and act on Clinic information and communication in a timely manner, i.e., email, newsletters, training materials, EHR updates, etc.
• Other duties as assigned by clinic manager, supervisor or providers
• Work a flexible schedule within the clinic or department hours based on clinical demand or need

Skills

Interpersonal skills

Customer service

Multi-tasking

Verbal communication

Written communication

Organizational skills

Independent work

Team collaboration

Education

High School diploma

Associates Degree preferred

Tools

Electronic Medical Records (EMR) experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Office Assistant (Full Time)

Full Time Clerical Eau Claire, WI, US

4 days ago Requisition ID: 1102

is looking for a full-time Medical Office Assistant!

OakLeaf Clinics is dedicated to providing patients with compassion, trust, and a lifetime of individualized care. Our healthcare network consists of physicians, nurse practitioners, physician assistants, dietitians, nurses, respiratory therapists, medical assistants, and support staff working together with laboratory and imaging services to care for communities throughout the Chippewa Valley.

The Medical Office Assistant is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.

• Greet and direct all patients and visitors within the practice
• Obtain patient demographic and verify insurance information at each visit
• Obtain necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records
• Scan pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtain patient authorization for medical records release (HIPAA compliance)
• Schedule any necessary appointments after completion of patient visit
• Monitor and review patient schedules for next day office appointments
• Call patient for next day appointment reminders
• Identify and resolve minor patient billing complaints
• Assist in ordering, receiving, and stocking of office supplies
• Maintain cleanliness of waiting room
• Assist other Medical Receptionists and Medical Secretaries as needed
• Read and act on Clinic information and communication in a timely manner, i.e., email, newsletters, training materials, EHR updates, etc.
• Other duties as assigned by clinic manager, supervisor or providers
• Work a flexible schedule within the clinic or department hours based on clinical demand or need

Qualifications and Requirements:

• Minimum of a High School diploma; Associates Degree preferred
• At least one-year relevant experience and/or training
• Electronic Medical Records (EMR) experience preferred
• Excellent interpersonal and customer service skills
• Ability to work independently on assigned tasks
• Comfortable working in a flexible team environment
• Ability to multi-task, handle a high volume of calls and prioritize daily tasks
• Strong organizational skills
• Excellent verbal and written communication skills
• Multi-task quickly effectively in a fast-paced environment
• Salary: From $18 per hour, commensurate with experience
• Job Type: Full Time, 0.8 FTE, 32 hours, 4 days per week
• Location: 3131 Stein Blvd Eau Claire, WI 54701