Medical Office Assistant | Front Desk, Scheduling & EHR

Kings Clinic and Urgent Care PLLC; Kings Mountain (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Profit sharing

Job summary

Kings Clinic and Urgent Care PLLC in Kings Mountain, NC is seeking a Medical Office Assistant to join our fast-paced healthcare team. You will greet patients, check in, schedule appointments, handle billing, and maintain accurate EHR records.

This role requires strong communication, HIPAA awareness, and the ability to multitask calmly in urgent care settings. Certification (CMA/RMA) is preferred, with benefits including health and dental insurance and paid time off.

Qualifications

• High school diploma or GED is required.
• CMA/RMA certification preferred.
• Prior experience in a medical office, clinic, or urgent care setting is beneficial.
• Familiarity with EHR/EMR systems and medical billing practices.
• Knowledge of HIPAA regulations and patient confidentiality standards.
• Strong communication skills and a professional, patient-centered demeanor.
• Ability to multitask and remain calm in a fast-paced urgent care environment.

Responsibilities

• Greet and check in patients, ensuring a welcoming and efficient front-desk experience.
• Schedule and confirm patient appointments, managing the clinic calendar accurately.
• Verify patient insurance information and process co-pays and billing.
• Maintain and update electronic health records (EHR) with accuracy and confidentiality.
• Assist clinical staff with patient intake, vital signs, and rooming patients as needed.
• Answer multi-line phone systems, triage calls, and relay messages to appropriate staff.
• Ensure exam rooms and common areas are clean, stocked, and prepared for patient care.

Skills

Strong communication skills

Multitasking

Patient-centered demeanor

Education

High school diploma or GED

Medical assistant certification (CMA, RMA) preferred

Tools

EHR/EMR systems

Medical billing practices

Job description

Kings Clinic and Urgent Care PLLC in Kings Mountain, NC is seeking a Medical Office Assistant to join our fast-paced healthcare team. You will greet patients, check in, schedule appointments, handle billing, and maintain accurate EHR records.

This role requires strong communication, HIPAA awareness, and the ability to multitask calmly in urgent care settings. Certification (CMA/RMA) is preferred, with benefits including health and dental insurance and paid time off.