Medical Office Assistant – EPIC, Referrals & Scheduling

Upstate Medical University; City of Syracuse (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k eligibility

Tuition reimbursement

Paid time off

Job summary

Upstate Medical University in Syracuse is seeking an administrative assistant to provide secretarial and office support for the Division of Primary Care/Internal Medicine. The role includes handling confidential communications, answering phones, EPIC-related tasks, and processing patient referrals.

The position requires an associate degree or two years of administrative experience, proficiency with Microsoft Office, and the ability to work independently.

Qualifications

• Associate degree or two years of administrative/office management experience.
• Competency with Microsoft Office or comparable office software.
• Ability to maintain confidentiality and work independently; dictation/transcription skills may be required.

Responsibilities

• Provide secretarial duties for assigned staff and manage confidential information.
• Process insurance authorizations and referrals in EPIC; document approvals.
• Assist with scheduling, referrals management, and general office functions; answer phones.

Skills

Office administration

Microsoft Office

Confidentiality

Communication

Dictation

Education

Associate Degree

Tools

EPIC

Job description

Upstate Medical University in Syracuse is seeking an administrative assistant to provide secretarial and office support for the Division of Primary Care/Internal Medicine. The role includes handling confidential communications, answering phones, EPIC-related tasks, and processing patient referrals.

The position requires an associate degree or two years of administrative experience, proficiency with Microsoft Office, and the ability to work independently.