Medical Office Assistant-DC at Work ONB

Downtown Evansville Inc; Evansville (IN); On-site; USD 29,000 - 42,000; Full time

Job summary

Downtown Evansville Inc is seeking a friendly front desk professional to greet patients and keep the office running smoothly. You’ll be the welcoming voice and face of the practice, managing calls, scheduling, and patient check-ins with care.

In this role you’ll handle insurance basics, collect demographics, process payments, and support a fast-paced team. A high school diploma or GED is preferred and strong communication is essential for excellent patient care.

Qualifications

• High School Diploma or GED preferred.
• A warm, professional communicator who enjoys helping others.
• Computer proficiency and willingness to learn new systems.
• Organized, reliable, and able to juggle multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.
• Jump in where needed, every day can look a little different!

Skills

Warm, professional communicator

Organized

Computer literacy

Multi-tasking

Education

High School Diploma or GED

Tools

Scheduling software

Payments software

Patient records system

Job description

Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? We’re looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice!

This is more than a front desk job; you’ll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.

What You’ll Be Doing

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

What We’re Looking For

• High School Diploma or GED preferred
• A warm, professional communicator who enjoys helping others
• Comfortable with computers and learning new systems
• Organized, reliable, and great at juggling multiple tasks
• Calm, positive, and professional in a fast-paced environment

Why You’ll Love It Here

You’ll be part of a supportive team that truly values kindness, accuracy, and great patient care. Your work directly helps people feel supported and cared for, every single day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.