MEDICAL OFFICE ASSISTANT

Mindful Therapy Group; Seattle (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the mental health sector is seeking a Medical Office Administrator to support prescriber-level providers. This entry-level, full-time role focuses on customer service and relationship building within a collaborative environment. The position is primarily in-office, requiring travel to various locations to enhance service delivery.

Responsibilities

• Provide high levels of customer service to prescriber-level providers.
• Build and maintain partnerships with providers.
• Support scheduling practices for growth.

Job description

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About the Company
Mindful Support Services is a company dedicated to empowering therapists, psychologists, and nurse practitioners to dive into private practice without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,800 providers throughout our 16 locations and are continuing to grow!

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team.

We encourage qualified applicants from all industries to apply, especially front desk, receptionist, hospitality, and retail.

About The Role
The Medical Office Administrator, internally called "Nurse Practitioner Liaison," serves as first-tier support for prescriber-level provider members, providing high levels of customer service and follow-through for the unique needs of the prescriber practice. They will build and maintain a working partnership with each provider in their cohort, respond promptly to requests from providers, pharmacies, and clients, and become an expert on all relevant aspects of the prescribers’ practice. They will also support the growth of the company through effective scheduling practices.

Work Environment
This role is primarily in-office at our Headquarters in the Northgate area of Seattle, WA. Travel to other Seattle Mindful Therapy Group office locations is expected to work alongside Nurse Practitioners and MDs providing in-person services. We aim to use in-office time to build strong relationships and provide a higher level of service.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Individual and Family Services