Medical Office Assistant

Medical University of South Carolina; Nob Hill (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Tuition reimbursement

Flexible schedule

Referral program

Job summary

The Medical University of South Carolina’s MUSC Community Physicians is seeking an organized front desk administrator to support a busy clinic. You will handle patient registration, scheduling, and billing while providing courteous service to patients and families.

Responsibilities include answering phones, scheduling interpreters, coordinating referrals, and ensuring accurate charge posting and cash handling in a fast-paced health care environment.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a CNA; or completion of a Nursing Assistant or Medical Assistant course; or EMT/Paramedic certification; or a Bachelor’s degree.

Responsibilities

• Schedule and manage clinic appointments for in-house and external clients.
• Register patients and manage patient identification and check-in/out.
• Answer multi-line telephone lines and provide customer service.
• Handle billing, charges posting, and cash management.
• Coordinate interpreters and maintain referrals and schedule ancillary services.

Skills

Customer service

Scheduling

Phone handling

Billing

Registration

Education

High school diploma or equivalent

Tools

EPIC EHR

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001795 MCP - Florence Gastroenterology

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience:

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT orParamedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations:

N/A

Benefits:

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees