Medical Office Assistant

Regard Management PA LLC; Latrobe (Westmoreland County); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

401(k)

Life insurance

Disability insurance

Dental and vision insurance

Job summary

Trilogy Wellness seeks a Medical Office Assistant to support patient care and office operations. Responsibilities include greeting patients, checking in/out, scheduling, and coordinating referrals. Travel between Greensburg, Connellsville, Latrobe, and Monroeville is required and paid.

The role requires a high school diploma, U.S. work authorization, and a valid driver’s license, with preference for EMR and medical office experience. Benefits include 401(k) and health coverage.

Qualifications

• High school diploma or equivalent (required).
• U.S. work authorization (required).
• Valid driver’s license (required).
• Customer service experience (required).
• Office experience (preferred).
• EMR experience (preferred).
• Previous medical office experience (preferred).

Responsibilities

• Greet patients and provide outstanding customer service.
• Check patients in and out.
• Verify insurance information.
• Collect co-pays and payments due.
• Deposit cash at the bank.
• Answer phones and return messages.
• Schedule new and existing patients.
• Collect drug-screen samples.
• Maintain a clean and welcoming office environment.
• Enter data, run reports, audit and file records.
• Manage, update, and chart patient records in EMR.
• Create and maintain community partnerships.
• Assist patients and providers with referrals to partners.
• Attend community events for the organization.
• Participate in after-hours on-call rotation.
• Perform other office duties as assigned.

Skills

Customer service experience

Office experience

U.S. work authorization

Valid driver’s license

Previous medical office experience

Education

High school diploma or equivalent

Tools

EMR system

Job description

About this position

At Trilogy Wellness, our mission is to bring the highest quality of care to individuals suffering from Substance Use Disorder (SUD). We understand the challenges of recovery and believe in providing comprehensive support.

About the role

The Medical Office Assistant works in the medical office completing a variety of tasks to ensure patient care, office readiness, and organizational growth. Responsibilities include interacting with patients in person, via Zoom and phone for scheduling, check‑in, toxicology, and check‑out; interacting with community partners to secure referral sources; maintaining the office; and attending community events on behalf of the company. Travel between offices in Greensburg, Connellsville, Latrobe, and Monroeville is required; travel is paid.

What you'll do

• Provide outstanding customer service and greet patients
• Check patients in and out
• Verify insurance information
• Collect co‑pays/payments due
• Deposit cash at the bank
• Answer phones and return messages
• Schedule new and existing patients
• Collect drug‑screen samples
• Create and maintain a clean and welcoming office environment
• Enter data, run reports, audit and file records
• Manage, update, and chart patient records in an electronic medical records system (EMR)
• Create and maintain community partnerships
• Assist patients and providers with referrals to community partners
• Attend community events on behalf of the organization
• Participate in after‑hours on‑call rotation
• Perform other office duties as assigned by the manager

Qualifications

• High school diploma or equivalent (required)
• U.S. work authorization (required)
• Valid driver’s license (required)
• Customer service experience (required)
• Office experience (preferred)
• EMR experience (preferred)
• Previous medical office experience (preferred)

Schedule and Compensation

• Schedule: Weekdays (hours vary) and every other Saturday
• Compensation: $16‑$19 per hour depending on experience, plus paid travel
• Benefits: 401(k), life insurance, disability insurance, dental and vision insurance

Additional Details

• Pay range by location: $16‑$19 per hour (Greensburg, Latrobe, Connellsville, Monroeville)