Medical Office Assistant

Trilogy Wellness; Latrobe (Westmoreland County); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

401(k)

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Job summary

Trilogy Wellness in Pennsylvania seeks a Medical Office Assistant to support patient care, scheduling, check-in/out, and EMR data entry. The role involves in-person, Zoom, and phone interactions, travel between Greensburg, Connellsville, Latrobe, and Monroeville, which is paid.

You will greet patients, verify insurance, collect co-pays, deposit cash, and maintain a clean office. Requires high school, US work authorization, driver's license, and customer service experience; EMR experience and

Qualifications

• High School or Equivalent (Required)
• US Work Authorization (Required)
• Driver’s License (Required)
• Customer Service experience (Required)
• Office experience (Preferred)
• EMR experience (Preferred)
• Previous medical office experience (Preferred)

Responsibilities

• Provide outstanding customer service and greet patients
• Check patients in and out
• Verify insurance information
• Collect co-pays/payments due
• Deposit cash at the bank
• Answer phones and return messages
• Schedule new and existing patients
• Collect drug-screen samples
• Create and maintain a clean and welcoming office environment
• Enter data, run reports, audit, and file records
• Manage, update, and chart patient records in an Electronic Medical Records System (EMR)
• Create and maintain community partnerships
• Assist patients and providers with referrals to community partners
• Attend community events on behalf of the organization
• Participate in after-hours on-call rotation
• Perform other office duties as assigned by the manager

Skills

Customer Service

Communication

Attention to detail

Education

High School or Equivalent

Tools

EMR

Microsoft Office

Job description

At Trilogy Wellness, our mission is to bring the highest quality of care to individuals suffering from Substance Use Disorder (SUD). We understand how difficult it can be to recover from addiction and know that the road to recovery may be long and bumpy. Success requires strong support from a compassionate team. Our staff must come to work with a positive attitude and compassion to help each other and all of our patients succeed.

About The Role

The Medical Office Assistant (Regard MGT PA) works in the medical office treating a variety of tasks to support patient care, office readiness, and organizational growth. The role involves interacting with patients in person, via Zoom, and by phone for scheduling, check‑in, toxicology, and check‑out. The assistant also manages community partner relationships, maintains the office, and represents the company at community events. Travel is required between Greensburg, Connellsville, Latrobe, and Monroeville, and is paid.

What You’ll Do

• Provide outstanding customer service and greet patients
• Check patients in and out
• Verify insurance information
• Collect co‑pays/payments due
• Deposit cash at the bank
• Answer phones and return messages
• Schedule new and existing patients
• Collect drug‑screen samples
• Create and maintain a clean and welcoming office environment
• Enter data, run reports, audit, and file records
• Manage, update, and chart patient records in an Electronic Medical Records System (EMR)
• Create and maintain community partnerships
• Assist patients and providers with referrals to community partners
• Attend community events on behalf of the organization
• Participate in after‑hours on‑call rotation
• Perform other office duties as assigned by the manager

Qualifications

• High School or Equivalent (Required)
• US Work Authorization (Required)
• Driver’s License (Required)
• Customer Service experience (Required)
• Office experience (Preferred)
• EMR experience (Preferred)
• Previous medical office experience (Preferred)

Additional Details

• Schedule: Weekdays (Hours Vary) and every other Saturday
• Compensation: $16–$19 per hour depending on experience plus paid travel
• 401(k), Life Insurance, Disability Insurance, Dental and Vision Insurance offered

The Pay Range For This Role Is

• Greensburg: $16–$19 per hour
• Latrobe: $16–$19 per hour
• Connellsville: $16–$19 per hour
• Monroeville: $16–$19 per hour